Our ‘Take-Care promise’
Warranties typically suck. A well earned opinion after too many frustrating attempts to right wrongs "that would never happen". Well we’re not here to slap some arbitrary date on our products so as to indicate when we plan to stop caring. And that’s just it, we’ll never stop. We care a ton about each and every product we choose to make. But that also means we hope the same care continues after what was once ours becomes yours.
Here at Remnant, we like to think of our approach towards a warranty much like other relationships in life. In any strong relationship, a shared sense of responsibility reinforces the commitment on both sides. We promise to always be here to help with anything that may arise as the owner of one of our products. For example…
Dog chewed through your hat?
Hit us up. We'll patch it. But stop keeping your lunch in there!
Got doored and tore your favorite shirt?
We got you.
(Honestly, hit us up even if it isn't ours. We'll fix that too if we've got the time.)
Anything else? Hit us up. We’re here to help.
To care, is to take care. It's empowering.